Light & Wonder Closes Multi-Year Systems Deal with SkyCity Entertainment Group

 Light & Wonder, Inc. has announced the successful closure of a landmark seven-year Platform as a Service (PaaS) systems deal with SkyCity Entertainment Group in New Zealand and Australia. SkyCity will leverage L&W Engage™ to transform its casino floor and enhance the player experience. This collaboration includes software, hardware, and custom development services.

SkyCity will also utilize the L&W Engage cutting-edge system to strengthen responsible gaming measures and customer engagement efforts. The technology includes loyalty features and tools that support safe, enjoyable gaming while fostering long-term, positive customer relationships.

“Light & Wonder is committed to delivering innovative technology that drives our customers’ success while fostering a responsible gaming environment,” said Jon Wolfe, President of Global Systems and Services at Light & Wonder. “Our solutions are designed to enhance the player experience and boost operational efficiency, and we’re proud that L&W Engage supports initiatives that help our customers thrive responsibly.”

“SkyCity is transforming the customer experience with the introduction of 100% carded play at our casinos. The PaaS collaboration with Light & Wonder is the foundation of how we will deliver best-in-class entertainment that prioritizes customer care,” said Judd Hallas, Group Manager Product Performance & Analysis, SkyCity.

Additionally, SkyCity will be upgrading their entire casino floors using L&W’s advanced iVISTA™ technology platform to further optimize the player interface offering flexibility in enhancing the at-game player experience, facilitating customer service and responsible gaming. Players will interact with the technology at a gaming machine via multi-touch displays, offering immediate response with vibrant animations and videos.