配置臭蟲讓Cloudflare遺失55%的客戶日誌
支付動態 · 2024-11-28
Cloudflare坦承11月14日因為內部系統臭蟲，在短短5分鐘的錯誤配置中，便遺失了半數的客戶日誌
／Cloudflare
只有短短5分鐘的錯誤配置便造成了巨大的過載，導致底層系統過載而無法正常運作，需要全面的重置與重新啟動。這起意外從配置系統出錯、Fail Open的設計、Buftee的保護機制未被啟動，一直到復原，總計持續了3.5個小時，造成Cloudflare原本應該發送給客戶的日誌中，有55%並未發送而且完全遺失。
Cloudflare表示，大規模系統中的故障是無可避免的，但子系統必須具備自我保護機制，以防止來自其它部分的故障引發連鎖反應，在此次的事故中，系統某部分的配置錯誤導致了另一部分的過載，而另一部分的系統亦存在著配置問題，如果正確的配置，即可避免日誌遺失。
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