New Zealand’s SkyCity Entertainment Group will close the gaming area of its flagship Auckland casino for five days later this year under a settlement agreement reached with the Secretary for Internal Affairs over a “continuous play” complaint from a former customer.

The company released details of the settlement agreement early Thursday, revealing the five-day closure at an unspecified time later this year pending consent from the Gambling Commission. The closure period will comprise five consecutive days from a Monday to a Friday, it said.

SkyCity had previously warned that it could face a closure of up to 10 days in relation to the matter after the Secretary filed an application for temporary suspension of the casino operator’s license. This application followed a complaint from a former customer who gambled at SkyCity Auckland between August 2017 to February 2021.

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